Happy new year!
We would like to update you on the Safe Stay policy we have here at Bracken Crag.
Our amazing Changeover company, who since April 2021 have solely handled every guest changeover, have Hygiene standards as their top priority, you only need to read our reviews to see the cleanliness ratings! But on top of that, we are still very much treating surfaces, providing hand sanitiser and keeping guest safety at the forefront of our minds.
All linen / bedding / throws / towels / kitchen towels / lounge covers etc are professionally laundered.
The beauty of Bracken Crag is that the apartment itself is a private self catering two story large maisonette with key code access and no staff in situ, so you will only be in contact with whoever you travel with.
We look forward to welcoming you and should you have any questions, your host, Manda, is always a text / whatsapp / phone call away on 07846 428356.
Finally, as a small business, the light at the end of the tunnel we have been waiting for.
We are preparing to re-open for our July bookings and want to let families know about our huge changes around guests stays so that you can feel confident about staying safe.
As you are already aware, the apartment itself is a private self catering two story large maisonette with key code access and no staff in situ, so you will only be with the family you travel with.
For the rest of 2020, the owners themselves will be visiting Bowness to carry out a full COVID changeover after each guest has checked out, which not only includes the usual thorough clean down and laundry change, but also a sanitised treatment of all things touched.
So working from second floor down, once the clean down has taken place, all surfaces will be treated thoroughly with Nilaqua sanitiser which kills harmful bacteria such as E-coli, C-Diff, Salmonella, MRSA, Legionella, Listeria, NOROVIRUS, NDM1 viruses and Fungi.
It kills up to 99.9999% of germs and is used for sanitising medical instruments!!
Even down to the key code after we have popped the keys back in there for you! We really are making sure that every surface is treated.
This product as a hand sanitiser will also be available in the toilet room dispenser for you to use yourselves.
As owners, before we handle any of the laundry (bedding / towels etc) we will have treated ourselves too, be wearing fresh clean clothes with full apron and PPI.
If you have any questions about your upcoming stay, then please take a look at the many information pages on our website or contact us email@example.com